1/ Included in our price.  The price shown is for the use the property and its facilities for the period of the booking. This price includes the cost of all electricity, water and gas, where applicable. Extra linen etc mid stay is chargeable. Not all Italian kitchens have kettles and toasters, if these are necessary items for your holiday you should bring them with you.. We reserve the right to increase the balance due should the exchange rate fall.

2/ Our responsibility. We cannot be held liable or accept responsibility in any circumstances for your illness, bodily harm, death or discomfort as a result of suggestions made in any of our information. All accommodation is provided by independent suppliers and no responsibility is accepted by us should death, personal injury or illness occur as a result of accommodation, equipment, or services provided, supervised or privately owned by the owners of the accommodation, or for any damage to or theft of any of your personal belongings. It may be necessary for owners to occasionally access properties or gardens to facilitate maintenance etc.

3/ Cleaning.  When you arrive the property will have been thoroughly cleaned and we ask that when you leave the property is left in a reasonably clean condition.  An additional charge may be made if the property is not left in a reasonably clean condition. There will be enough sheets, pillowcases and bathroom towels provided on your arrival. These towels should not be taken out of the property, as it is your responsibility to bring towels for the beach and pool.   Extra towels and sheets taken and used from cupboards will be charged for.  A charge will be made for spoilt towels/sheets.

4/ Booking.  After you have checked availability you can secure your booking by paying a 30% non refundable deposit or the full cost, if your departure is less than 8 weeks from booking date. This can be by Paypal (+3% surcharge) or bank transfer to our Sterling or Euro accounts.  No additional charges will be made on payment. We reserve the right to refuse a booking.  A Booking Confirmation is always sent on receipt of deposit.

5/ Confirmation.  We will confirm dates of booking by e-mail  after receiving your deposit. Please check and inform us any errors immediately. On payment of the balance 8 weeks prior to your holiday we will send you a map with directions and key details of your chosen property.

6/ Dates.  We have tried to give as much flexibility as possible by not specifying a start day for a booking.

7/ Arrival / Departure.  We ask that you do not plan to arrive at your property before 3,30pm and that you vacate the property by 10.30am. If you have a late flight we will if possible try to arrange a later departure although this not always possible.  No exceptions can be made in July/August or early September.

8a/ Cancellation by you. If you have to cancel your holiday more than 8 weeks before the booking we will not be able to refund your deposit.  If you have to cancel  less than 8 weeks before the booking we cannot guarantee any refund, however we will do our best to try to re-let the property and if we are able to do this a part refund will be made.

8b/ Cancellation by Owner.  If an accommodation owner alters or cancels your booking, we will inform you as soon as possible but we have no liability to make any refunds or to pay any compensation. Any refund or compensation will be solely at the discretion of the accommodation owner. The contract to hire a holiday home will be between yourself as the Hirer and the Holiday Home Owner. We are agents of the Holiday Home Owners and not Principals. 

We are not responsible if you are unable to reach your accommodation through war, civil unrest, riot, strikes by airlines or by traffic controllers. 

9/ Breakages.  You are responsible during your stay for any breakages or damage done to the property, for small breakages like glasses cups etc. we ask that you replace the item prior to leaving, for more serious damage please telephone our local contact immediately.  A breakage deposit will be added to your holiday price.  Please contact us after your departure to claim the refund giving relevant details so payment can be made.  Refunds must be made by the same method as payment was received. Charges may apply depending on method of payment.

10/ Problems. Should you have any problem whatsoever with your property or arrangements you should call our local contact immediately. The name and number will be in your property.  In the unlikely event that you need to make a complaint this should be done within 7 days of the last day of your holiday.  However, we can not be held responsible for power cuts, interruptions to mains water supplies or similar problems outside our control.

11/ Heating. Where there is heating installed in our properties for the winter months the cost of firewood or fuel is not included and can be arranged and paid for locally please call our local contact on arrival.

12/ Insurance. We strongly recommend that you take out insurance to cover loss of money or property, accidents and medical expenses as the use of the property is at the clients risk.

13/ We have taken the greatest care to ensure the accuracy of all property details contained on this web site. However, we reserve the right to make changes to any of the facilities or prices shown on this web site.

Payment of deposit / balance constitutes acceptance of these terms and conditions

We reserve the right to take legal action to recover any cost of damages, accidental or otherwise, over and above the amount of any breakage deposit received.